感知支持、知识内隐性与提供者知识分享

Perceived Support, Knowledge Tacitness, and Provider Knowledge Sharing

GROUP & ORGANIZATION MANAGEMENT · 2013
被引 64
人大 A-ABS 3

中文导读

研究从知识提供者视角检验社会交换理论,发现同事支持显著促进知识分享,而组织支持无显著影响;知识内隐性调节了同事支持与知识分享的关系。

Abstract

This study provides a direct test of social exchange theory on knowledge sharing from the perspective of the provider by examining the role of both perceived coworker support (PCS) and perceived organizational support (POS) on the extent to which employees share their knowledge with their coworkers. Also examined is the moderating role of knowledge tacitness. Results show PCS has a strong positive relationship with provider knowledge sharing but, contrary to expectation, POS does not have a significant relationship. Further, knowledge tacitness moderates the relationship between PCS and knowledge sharing such that the relationship between PCS and knowledge sharing is stronger for providers who perceive their knowledge as tacit. However, the difference in knowledge sharing between providers with knowledge high in tacitness versus low in tacitness is greatest at low levels of PCS and decreases as PCS increases. The implications of these findings to research and practice are discussed.

知识管理组织行为社会交换理论员工行为