专业与医疗透明度的追求:软自治的两个案例

Professions and the Pursuit of Transparency in Healthcare: Two Cases of Soft Autonomy

ORGANIZATION STUDIES · 2009
被引 215
人大 AFT50ABS 4

中文导读

研究了医疗专业人员如何通过参与监督活动(如医院实验室认证和国家质量登记)来应对外部审查,在保持专业自治的同时实现透明度,提出了“软自治”概念。

Abstract

Contemporary professions are increasingly challenged to open up to scrutiny from the outside. Earlier research is focused on two main types of responses and consequences: colonization by a managerial logic of self-monitoring and decoupling of auditing and professional practice. This paper describes a different type of response which implies that professionals get actively involved in monitoring their own activities, without losing their professional autonomy. Two cases from Swedish healthcare were investigated: accreditation at a hospital laboratory and the national quality registries. In both cases, professional involvement took the form of translation and negotiation in expert networks, restrained by a certain resistance towards external monitoring, but driven by an interest in legitimizing and developing professional work. The resulting situation is characterized as a `soft autonomy' which combines professional internalization of originally non-professional auditing ideas with maintained professional control over evaluation criteria.

医疗专业自治透明度审计质量管理