On the Repeated Test-Retest Reliability of the End-User Computing Satisfaction Instrument: A Comment
检验了最终用户计算满意度量表在两年间隔下的重复测试-再测信度，结果支持该量表的可靠性，并指出信息系统管理者需关注的若干问题。
This comment extends the test-retest reliability of the end-user computing satisfaction (EUCS) instrument by Torkzadeh and Doll [10]. Whereas Torkzadeh and Doll [10] reportedstability for two hour and two week EUCS test-retest reliability, we investigate the test-retest reliability of the EUCS instrument at two points in time, separated by a two yearinterval. We assess the end user computing satisfaction of personal computer, as well as mainframe, administrative end users in a large public organization. The results of the repeated test-retest using differing application platforms add further support for the reliability of the EUCS measure and highlight some areas of concern for managers of information systems.