What Makes Whistle-Blowers Effective? Three Field Studies
通过三项实地研究,考察举报人成功终止组织内不当行为的条件,发现不当行为频率低、影响小、持续时间短,以及举报人角色合法性和他人支持能提高成功率。
Organization members face difficult choices when they encounter situations which they consider illegitimate, immoral, or unlawful, but lack corrective power. They can ‘blow the whistle’ to authorities, but often, their organizations do not change the objectionable practice. Circumstances under which whistle-blowers succeed in terminating perceived wrongdoing have not been studied, so this study tests portions of a preliminary model of effectiveness derived from power theories. Results from three field studies show that whistle-blowers perceive that wrongdoing is more likely to be terminated when: (i) it occurs less frequently, is relatively minor in impact, or has been occurring for a shorter period; and (ii) whistle-blowers have greater power - reflected in the legitimacy of their roles and the support of others. Implications for research and for would-be whistle-blowers, their organizations, and policy makers, are discussed.