Your Place or Mine? Organizational Identification and Comfort as Mediators of Relationships Between the Managerial Control of Workspace and Employees' Satisfaction and Well‐being
研究比较了严格管理控制与改善办公空间两种策略对员工的影响，发现两者都会降低组织认同和舒适感，进而损害工作满意度和幸福感。
A large body of management and design literature argues that organizational outcomes can be enhanced either by strict managerial control or by managerial enrichment of office space. An alternative model, derived from the social identity approach to organizational life, argues that because they fail to empower workers both strategies are likely to compromise employees' organizational identification and should therefore be associated with sub‐optimal workplace experiences. Two studies ( n =288, 1643) were conducted to compare these models. Both indicated that managerial control of space was associated with feelings of physical and psychological discomfort in the office and with lower levels of organizational identification. Discomfort and identification were also found to mediate relationships between managerial control and job satisfaction and well‐being. Implications for theory and practice are discussed.