Can we all get along? The interpersonal challenge at work
研究指出职场中粗鲁和漠视他人的行为日益增多，分析了从明显攻击到微妙不敬的各种不和谐行为及其原因，帮助理解职场人际挑战。
Researchers suggest that acting rudely or showing disregard for others contributes to an increasing incivility in the workplace. The analysis of workplace incivility indicates there is more to interpersonal interaction in the American workplace than the positive image of water-cooler conversations, lunchroom camaraderie, or after-work happy hours. Rather, we are also likely to find a range of discordant behaviors exhibited by employees toward their coworkers and by managers toward their subordinates. These behaviors may be overtly aggressive and violent, or subtle and unthreatening. Several reasons for this trend toward incivility are explored.