公民身份与印象管理:好士兵还是好演员?

Citizenship and Impression Management: Good Soldiers or Good Actors?

Academy of Management Review · 1999
被引 878
人大 A+FT50UTD24ABS 4*

中文导读

提出一个框架,说明印象管理动机如何激发组织公民行为,并探讨此类行为的后果及与其他动机的互动,对研究员工行为动机的学者有参考价值。

Abstract

Previous research on organizational citizenship behavior suggests that employees who engage in such behavior are good soldiers, acting selflessly on behalf of their organizations. However, such behaviors also may be impression enhancing and self-serving. In this article I provide a framework showing how impressionmanagement concerns may motivate citizenship behavior and address the consequences of citizenship in this context, as well as the interaction of impressionmanagement motives with motives identified in previous research on citizenship. Finally, I discuss the methodological issues associated with isolating self-serving from other-serving motivation and implications for future theory development.

组织公民行为印象管理动机自我服务