工作满意度与组织承诺对工作绩效和离职意向的影响

Job Satisfaction and Organizational Commitment in Relation to Work Performance and Turnover Intentions

HUMAN RELATIONS · 1989
被引 541 · 同刊同年前 2%
人大 AFT50ABS 4

中文导读

研究了银行出纳员和医院专业人员中,工作满意度与组织承诺对工作绩效和离职意向的不同影响,发现组织承诺更关联离职意向,而工作满意度更关联绩效评价。

Abstract

The differential associations that job satisfaction and organizational commitment have with job performance and turnover intentions were studied in a sample of bank tellers and hospital professionals. Results showed that organizational commitment was more strongly related than job satisfaction with turnover intentions for the tellers, but not for the professionals. Job satisfaction was related more strongly than organizational commitment with supervisory ratings of performance for both samples. The findings suggest that specific job attitudes are more closely associated with task-related out-comes such as performance ratings, whereas global organizational attitudes are more closely associated with organization-related outcomes like turnover intentions.

组织行为学人力资源管理应用心理学工作态度