The effects of leader motivating language on subordinate performance and satisfaction
研究证实上级使用激励性语言（包括方向指引、情感分享和文化解释）能显著提升下属的工作绩效和满意度，对管理者有实践指导意义。
This article bridges theory and practice to show that superiors' use of Sullivan's (1988) “motivating language theory” correlates significantly with subordinates' performance and job satisfaction. In brief, Sullivan hypothesized that superiors' use of motivating language (including (1) perlocutionary or direction-giving, (2) illocutionary or sharing feelings, and (3) locutionary or explaining culture) would have positive impact on key worker productivity and process outcomes including performance and job satisfaction. This theory was tested by the authors using a LISREL analysis and found to be true.