体验工作:价值观、态度与情绪

Experiencing Work: Values, Attitudes, and Moods

HUMAN RELATIONS · 1997
被引 245 · 同刊同年前 10%
人大 AFT50ABS 4

中文导读

提出VAM模型,将工作价值观、态度和情绪整合为一个框架,强调三者需同时考虑才能全面理解工作体验,并探讨其对组织结果(如绩效、社会懈怠、缺勤)的影响。

Abstract

This paper describes a model (the VAM model) which integrates three of the most significant dimensions of the work experience, work values, attitudes, and moods, into one overarching framework. The VAM model proposes that a rich and more complete understanding of the experience of work necessitates the simultaneous consideration of work values, attitudes, and moods. After describing how work values, attitudes, and moods, each capture key aspects of experiencing work, we discuss three important dimensions along which they vary: time, dynamism, and focus. These dimensions underscore the need for the simultaneous consideration of values, attitudes, and moods for a fuller understanding of the work experience. We then describe how work values, attitudes, and moods have the potential to influence each other. Finally, we discuss the implications of the VAM model for understanding important organizational outcomes including extra-role behavior, job performance, social loafing, absenteeism, and turnover.

组织行为学工作体验工作价值观工作态度工作情绪