Organizational Factors and Perceptions of Climate in Three Psychiatric Units
研究了三个精神科病房中，员工对组织结构、领导行为和沟通的感知如何影响他们对工作环境和病房氛围的看法，发现沟通满意度和决策参与是关键因素。
The relationships of perceived organizational structure, leader behaviors, and communication processes with perceptions of the work environment and ward atmosphere by staff in three psychiatric units were assessed. Satisfaction with communication and participation in decision making emerged as the most consistent correlates of staff views about their work environment, while dimensions of ward atmosphere were most frequently related to satisfaction with communication. Patient scores on the ward atmosphere scales were most closely associated with staff receptiveness and interest, along with patient involvement in decisions and satisfaction with the degree of patient-staff communication. These findings highlight the salience of organizational climate variables and illustrate the utility of ward atmosphere and work environment perceptions as components of a multi-dimensional climate construct.