Expert Consensus in Prioritizing and Scaling Organization Design Factors: A Case Study
19位组织原则专家识别、优先排序并缩放28个影响组织有效性的设计因素，形成共识，为组织规划、管理审计和咨询提供检查清单。
As a step in generating consistent guidelines, principles, and tools to assist American Telephone and Telegraph Company (AT&T) practitioners in designing organizations, a panel of 19 authorities on organizational principles identified, prioritized, and scaled 28 design factors considered generally important in driving effectiveness outcomes. Ready consensus was achieved by the panel with respect to factor names, narrative definitions, verbal anchors for BARS-like rating scales, and premises indicating the normative (desirable/undesirable) polarities of the scales. The factor definitions are believed to afford a useful checklist for organization planning, management auditing, and organizational effectiveness consulting, as well as an embryonic common language for organizational modeling and research.