The four Cs of the HR profession: Being competent, curious, courageous, and caring about people
研究基于美国人力资源管理协会的调查，指出HR专业人士需具备胜任、好奇、勇敢和关爱他人这四种品质，并通过企业实例说明如何使HR成为有价值的资产。
Abstract The Society for Human Resource Management has conducted research to determine how the HR profession is perceived by other, non‐HR executives. The results present a mixed acceptance of HR professionals. The author contends that successful HR professionals today and in the future must be competent, curious, courageous, and caring about people—the four Cs. Each area is broken down into separate components, and examples from various companies' HR roles are used to demonstrate how each quality works to make the HR function an inherent valuable asset. © 2005 Wiley Periodicals, Inc.