合作社中的冲突与冲突解决:以尼尔出租车车站为例

Conflict and Conflict Resolution in a Cooperative: The Case of the Nir Taxi Station

HUMAN RELATIONS · 1999
被引 30
人大 AFT50ABS 4

中文导读

通过研究一家有66年历史的出租车合作社,分析其内部冲突的来源(如种族、劳动分工和阶级)以及从玩笑仪式到正式法庭的多种解决机制,探讨民主合作社的冲突解决方式及其对非民主企业的启示。

Abstract

What conflict resolution mechanisms do democratic worker cooperatives generate and to what extent could these mechanisms be called democratic? This case study tries to address these questions by examining both conflict and conflict resolution in a democratic organization, a 66-year-old taxi cooperative. The conflicts presented stem from three main sources: ethnic origin, local division of labor, and "class" affiliation. These conflicts are resolved through different processes, ranging from a joke-telling ritual to a formal tribunal composed of elected judges. Discussion centers on unique aspects of conflict resolution in a democratic worker cooperative and their implications for studies of conflict resolution in nondemocratic firms.

冲突解决民主工人合作社组织行为