Best Laid Plans: Establishing Fairness Early Can Help Smooth Organizational Change
研究考察了重大变革的规划过程如何影响员工态度，发现员工有机会参与并得到充分解释时，对管理层的信任会随时间增加。
The article reports on a study pertaining to managing organizational change. Researchers examined how the planning process for a major change effort can impact employee attitudes, including feelings of trust toward management. They found that trust in management increased over time if employees felt that they were given significant opportunities to provide input and the plan was explained and justified adequately. The results suggest that planning for organizational change represents an opportunity to build trust among employees.