Taming Wicked Problems: The Role of Framing in the Construction of Corporate Social Responsibility
研究企业如何被赋予解决棘手问题的责任，以刚果民主共和国的冲突矿产为例，提出企业政治责任化模型，解释责任归属如何通过议题框架形成并扩散。
ABSTRACT While scholars have explained how business has increasingly taken on regulatory roles to address social and environmental challenges, less attention has been given to the process of how business is made responsible for wicked problems. Drawing on a study of ‘conflict minerals’ in the Democratic Republic of Congo, we examine the process through which companies became responsible for a humanitarian crisis. We contribute by: (1) bridging insights from contentious performance and deliberative approaches – to present a model of corporate political responsibilization for a wicked problem that explains how a ‘field frame’ of responsibility can emerge; (2) explaining shifting boundaries between public and private responsibilities and the changing role of the state as catalytic rather than coercive; and (3) showing how responsibility can be attributed to a target by framing an issue and its root cause in ways that allow such an attribution, and how the attribution can diffuse and solidify.