How satisfied are they and why? A study of job satisfaction, job rewards, gender and temporary agency workers in Australia
利用澳大利亚全国代表性样本，研究发现临时派遣工人工作满意度低于正式员工，工作保障、工作时长控制权和自主性是关键中介机制，且女性对临时工作的满意度高于男性。
The temporary agency industry has experienced substantial growth in the past two decades. Although there is research on the quality of Australian agency work, most studies have emphasized economic disparities in outcomes for workers. Representative quantitative research using large-scale Australian data on non-economic outcomes, such as job satisfaction, has been scant. Using a nationally representative sample of Australian workers, I examine the extent to which temporary agency workers are satisfied with their jobs and the differences in the satisfaction of agency and permanent workers. I find that agency workers report lower levels of job satisfaction and that job security, control over the duration of work and autonomy are important mediating mechanisms. They are also less satisfied with the work itself, hours worked and their job security. I also find that women are more satisfied with temporary work than men and explore why. I end with implications for organizations and future research.