年龄相似偏好、不确定性与职场挑战如何影响冲突

How age similarity preference, uncertainty, and workplace challenges affect conflict

HUMAN RELATIONS · 2013
被引 32
人大 AFT50ABS 4

中文导读

研究发现员工偏好与同龄人共事会加剧不确定性、感知挑战,进而引发更多冲突,且年轻员工更易有此偏好。

Abstract

In this article, we propose that age similarity preference (ASP) among employees increases workplace difficulties in an age-diverse environment. Individuals use social categorizations such as age groupings to help minimize uncertainty, cope with change, and deal with complexity. When placed in an age-diverse work environment, intergroup comparisons regarding age become more salient. We suggest that when a preference exists among employees to work and interact with those similar in age to themselves in an age-diverse workplace, this will lead to an increase in uncertainty, perceived workplace challenges, and subsequently conflict. Data were collected from 262 employees of an organization in the US Midwest to test our hypotheses. Using multiple mediation modeling, our results suggest that ASP influences the degree of conflict reported, and that uncertainty and perceived work-related challenges mediate the relationship between ASP and conflict. A post-hoc ANOVA analysis of our data also showed a significant relationship between employee age and ASP, indicating that this preference was more likely to be reported by individuals younger in age.

组织行为学人力资源管理社会心理学冲突管理