Keys to Effective Virtual Global Teams
研究考察了三个全球虚拟团队，分析其有效性及影响因素，强调合适的沟通方式和媒介对任务委派的重要性，对管理者和团队领导者有参考价值。
The article discusses a study of global virtual teams in which researchers examined teams responsible for making and/or implementing decisions important to their organization's global strategy, used technology-supported communication substantially, and whose members worked and lived in different countries. The researchers conducted a 21-month study of three global virtual teams in an eastern United States company and two of its strategic partners. Teams were judged according to effectiveness and additional factors that may affect team outcomes. The importance of appropriate communication methods and media to facilitate task delegation is mentioned.