TQM Adoption Practices in the Family-Owned Business
研究了家族制造企业采纳全面质量管理的实践，发现家族企业更常完全不采纳TQM，而最全面的采纳模式与最高绩效相关。
This paper reports the results of a study of total quality management (TQM) adoption practices in family-owned manufacturing firms. Family-owned firms were found more often than other firms to be total “non adopters” of TQM. The study clearly demonstrates that highest family owned firm performance levels are associated with a more holistic and complete TQM adoption pattern.