A Generalized Model of Operations Reversal for Fashion Goods
研究操作反转这一流程设计原则，探讨在时尚商品生产中如何通过交换两个连续制造阶段来降低中间阶段产量的波动性，并扩展了Lee和Tang的模型以纳入客户异质性和偏好不可预测性。
Operations reversal is a process design principle that involves switching two consecutive stages of the manufacturing process to improve process performance. In this paper we investigate conditions under which operations reversal can be used to reduce the variability—as measured by the variance and standard deviation—of production volumes at the intermediate stage of the manufacturing process. We generalize the operations reversal model of Lee and Tang (1998) to explicitly incorporate two important characteristics of fashion goods markets: heterogeneity among customers and unpredictability of customer preferences. We also present a new approach to modeling the operations reversal problem.