Organizational/Managerial Control Processes: A Reconceptualization of the Linkage between Technology and Performance
回顾了管理控制的定义与界定文献，评估了技术与控制过程之间的潜在联系，发现控制可能是连接技术与行为/绩效的重要环节，并提出了一个概念框架。
Literature pertaining to the definition and delineation of managerial control is reviewed. In addition, literature positing a potential link between technology and the process of control is assessed. It is evident that there is wide variability in how managerial control has been defined and delineated; however, it appears that there is common agreement on several key underlying components. There is also evidence that control may be an important link between technology and behavior/performance. A conceptual frame-work for this linkage is presented and discussed.