探索触摸作为一种积极的工作场所行为

Exploring touch as a positive workplace behavior

HUMAN RELATIONS · 2010
被引 24
人大 AFT50ABS 4

中文导读

研究聚焦于工作场所中触摸的积极面,开发了触摸自我效能感和触摸焦虑量表,发现主管的触摸行为与其社交有效性相关,且女性主管比男性主管更少焦虑、更多使用触摸。

Abstract

Whereas most research has focused on the negative aspects of touch in the workplace (i.e. sexual harassment), this study focuses upon the positive use of touch. In an effort to explain individual differences in the use of workplace touch, three sequential studies are used to introduce the concepts of workplace touch self-efficacy and workplace touch initiation anxiety. In Study 1 we develop scales to assess the constructs. Study 2 provides an initial examination of the construct validity of the measures developed in Study 1. Results of Study 3 indicate that supervisor reports of touch self-efficacy and physiological touch anxiety are related to subordinate reports of supervisor touch. Additionally, results show that supervisor use of touch is related to several indicators of supervisor social effectiveness. Finally, sex of the supervisor appears to play a role in workplace touch as female supervisors report less touch anxiety, greater touch self-efficacy and more use of touch than male supervisors.

组织行为学管理心理学领导力工作场所行为