Organizational Stress, Job Satisfaction and Job Performance: Where Do We Go From Here?
回顾并总结了二十年来关于组织压力与工作满意度、工作绩效之间关系的实证研究，分析了个人、群体和组织层面的调节变量，并指出多数研究未考虑随时间演变的互惠关系，最后提出了改进理论严谨性和方法稳健性的四条建议。
This article reviews and summarizes two decades of empirical literature concerned with both direct and moderating variable-based analyses of the relationship of organizational stress with job satisfaction and job performance. Moderating influences of various constructs operationalized at the individual, group and organizational level of analysis are classified and then reviewed systematically. An evaluative summary of this research suggests that although there have been significant improvements in the analytical methods employed to investigate such phenomena, much of this research still does not consider the role of reciprocal relationships that evolve over time. We provide four guidelines for improving the quality of both theoretical rigor and methodological robustness in this important area of organizational inquiry.