工作中的刻板印象威胁

Stereotype Threat at Work

ACADEMY OF MANAGEMENT PERSPECTIVES · 2007
被引 259
人大 AABS 4

中文导读

总结了12年关于刻板印象威胁的研究,指出其在职场中普遍存在,并探讨管理者如何借鉴实验室中的有效干预措施来营造包容环境,帮助不同背景的员工成功。

Abstract

Managing diversity in organizations requires creating an environment where all employees can succeed. This paper explains how understanding “stereotype threat”—the fear of being judged according to a negative stereotype— can help managers create positive environments for diverse employees. While stereotype threat has received a great deal of academic research attention, the issue is usually framed in the organizational literature as a problem affecting performance on tests used for admission and selection decisions. Further, articles discussing stereotype threat usually report the results of experimental studies and are targeted to an academic audience. We summarize 12 years of research findings on stereotype threat, address its commonplace occurrence in the workplace, and consider how interventions effective in laboratory settings for reducing stereotype threat might be implemented by managers in organizational contexts. We end the paper with a discussion of how attention to stereotype threat can improve the management of diversity in organizations.

组织管理多样性管理社会心理学应用心理学