抵制企业沟通:民间语言学的洞见

Resisting corporate communications: Insights into folk linguistics

HUMAN RELATIONS · 2006
被引 42
人大 AFT50ABS 4

中文导读

通过焦点小组研究,揭示员工如何以愤世嫉俗的方式解读企业沟通文本,从而再生产反管理话语和阶级逻辑,对理解组织内部沟通和员工抵制行为有参考价值。

Abstract

Focus group research is used to examine how employees read corporate communications, supplying empirical evidence of an apparently resilient and shared anti-management discourse at the shopfloor level. The main contribution of the article lies in showing how such traditional attitudes are reproduced through employees' cynical readings of corporate communications. The article complements more conventional modes of discourse analysis by exploring how employees analyse text; how they identify discursive controversies and find evidence of ‘conniving’ management. Considering such processes reveals points of interest about how employees' folk linguistic competencies are locally deployed in ways that reproduce class-based logics and sentiments.

企业沟通员工态度话语分析组织行为