你在躲老板吗?好绩效与差绩效员工反馈管理行为的分类与测量工具开发

Are You Hiding from Your Boss? The Development of a Taxonomy and Instrument to Assess the Feedback Management Behaviors of Good and Bad Performers

JOURNAL OF MANAGEMENT · 2003
被引 83
人大 AFT50ABS 4*

中文导读

研究提出好绩效与差绩效员工在反馈管理上的三种行为分类(寻求、缓和、回避),并开发测量量表,帮助管理者理解员工如何管理来自上级的反馈。

Abstract

While feedback seeking has been identified as an impression management strategy when employees perform well, less attention has been given to the feedback management strategies of poor performers. A three-construct taxonomy of feedback management behavior under conditions of both good and poor performance is proposed. The motives for feedback seeking behavior, feedback mitigating behavior, and feedback avoiding behavior are delineated. A description of the development of a scale to measure the proposed constructs is presented and a follow-up study documenting the extent to which employees report engaging in feedback management is described.

组织行为学人力资源管理绩效管理反馈寻求