工作创新网络中的合作与抵抗

Cooperation and Resistance in Work Innovation Networks

HUMAN RELATIONS · 2001
被引 31
人大 AFT50ABS 4

中文导读

研究两家冶金企业引入全面质量计划过程中,管理者、工会代表和工人通过利益翻译形成联盟网络,并分析工人群体的抵抗如何影响创新过程。

Abstract

This study deals with the process of introducing total quality programmes in two metallurgical industry firms in which managers, unions representatives and workers actively participated through a network in which alliances were made by translating the interests of each party. The emergence of this network is put into context by considering workers' gains and losses. Based on the actor-network theory of innovation, the article describes the intentional creation and diffusion of innovation through cooperation and the resistance that took shape among certain groups of workers in each plant. The workers opposed to the network must have a high degree of autonomy in relation to the joint strategy of regulating the innovation process so that they can impose their conditions for integration into the network There is a strong association between the role of the trade union in the innovation process and the achievement of cooperation at the shopfloor level, but resistance gives way to another intermediary figure - the work group - which resists enrolling in the collective project.

组织行为产业关系创新管理劳资关系