Crafting Social Issues at Work
研究人们如何在工作中通过公开语言塑造社会议题的含义，发现公开表述比私下理解更偏经济性、更少规范性，且受组织价值观和权力关系影响。
I present and test a model of issue crafting, in which individuals shape the meaning of social issues by intentionally using language in public that portrays those issues in ways that differ from the individuals' private understandings of the issues. Using statements collected with an experimental design, I found that the public language individuals used was more economic and less normative than were their private understandings. Issue crafting varies with organizational values and power relationships. It calls attention to the use of language for seeking influence and extends theories of influence, including sensegiving, issue selling, and influence tactics.