连接认识论:组织知识与组织认知之间的生成性舞蹈

Bridging Epistemologies: The Generative Dance Between Organizational Knowledge and Organizational Knowing

ORGANIZATION SCIENCE · 1999
被引 2862 · 同刊同年前 4%
人大 AFT50UTD24ABS 4*

中文导读

指出传统知识观(占有认识论)忽视实践中的认知,提出将显性、隐性、个体和群体知识视为四种平等形式,并强调知识与认知的互动能激发组织创新,通过三个案例加以说明。

Abstract

Much current work on organizational knowledge, intellectual capital, knowledge-creating organizations, knowledge work, and the like rests on a single, traditional understanding of the nature of knowledge. We call this understanding the “epistemology of possession,” since it treats knowledge as something people possess. Yet, this epistemology cannot account for the knowing found in individual and group practice. Knowing as action calls for an “epistemology of practice.” Moreover, the epistemology of possession tends to privilege explicit over tacit knowledge, and knowledge possessed by individuals over that possessed by groups. Current work on organizations is limited by this privileging and by the scant attention given to knowing in its own right. Organizations are better understood if explicit, tacit, individual and group knowledge are treated as four distinct and coequal forms of knowledge (each doing work the others cannot), and if knowledge and knowing are seen as mutually enabling (not competing). We hold that knowledge is a tool of knowing, that knowing is an aspect of our interaction with the social and physical world, and that the interplay of knowledge and knowing can generate new knowledge and new ways of knowing. We believe this generative dance between knowledge and knowing is a powerful source of organizational innovation. Harnessing this innovation calls for organizational and technological infrastructures that support the interplay of knowledge and knowing. Ultimately, these concepts make possible a more robust framing of such epistemologically-centered concerns as core competencies, the management of intellectual capital, etc. We explore these views through three brief case studies drawn from recent research.

组织学习知识管理认识论隐性知识组织创新