Sociotechnical Theory: Managing Boundaries to Enhance Student Learning
将社会技术理论应用于高等教育，探讨教师如何通过边界管理和控制来促进学生学习，并分析了不确定性对教学设计的影响。
This article examines some of the implications of sociotechnical theory for instructors and administrators in higher education. Concepts that have been used in the past primarily to describe and explain behavior in business, hospitals, and similar organizations, are applied to educational settings and problems. Among the concepts developed and applied in this analysis are those of boundary maintenance and control, defense against anxiety, the effects of uncertainty on instructional design, and "quality of life" issues in the classroom. The function of instructors is described as defining boundaries and regulating transactions across them. The major responsibility of students is posited to be learning, a responsibility which they must accept if the system is to accomplish its primary task.