非共享而是交易:将莫斯交换框架应用于知识管理

Not sharing but trading: Applying a Maussian exchange framework to knowledge management

HUMAN RELATIONS · 2010
被引 59
人大 AFT50ABS 4

中文导读

质疑知识共享的局限性,引入莫斯的礼物交换理论,通过跨国企业研究提出知识互惠、分享与保留的互动等命题,对理解知识工作者行为有启发。

Abstract

Knowledge sharing is widely regarded as the process underpinning knowledge management in organizations. The dissemination of knowledge so that all benefit from shared know-how is seen to greatly enhance working capability. Nevertheless, we suggest the sharing perspective can mean a somewhat restricted view of how knowledge workers relate to and use knowledge and that focusing on knowledge exchange affords a better understanding of the processes that prefigure sharing. In particular, we revisit a classic social exchange theory in the framework of gift relations that Mauss developed. Applying ideas of gift-giving to knowledge transfer invokes a complex economy of reciprocation and obligation taking account of a wide range of knowledge categories. Through a study of knowledge work in multinational settings, we demonstrate specific propositions consistent with a Maussian approach: knowledge reciprocity, interplay between sharing and withholding knowledge and knowledge use.

知识管理社会交换理论组织学习跨国公司知识转移