Beyond contractual interpretation: bias in arbitrators' case perceptions and award recommendations
研究通过实验操纵仲裁员收到的案件信息，发现印象管理策略和当事人过往记录会独立影响裁决严厉程度，且两者存在交互作用，对理解仲裁中的非法律因素偏见有启示。
This study applies literature on extra-legal variables and impression management towards an understanding of judgment biases in arbitration. The extra-legal variables of previous record and consequence of infraction as well as impression management strategy were manipulated in a written case sent to practising arbitrators. Results suggest that impression management and previous record independently affected the severity of the arbitrator's ruling. In addition, significant interactions occurred. The data are discussed in terms of implications for arbitration and future studies in the area. Copyright © 2000 John Wiley & Sons, Ltd.