Winning and Losing: Understanding Managers' Reactions to Strategic Change
研究一家公司中管理者对大规模组织变革的反应，发现变革中获益者和受损者支持新战略的预测因素不同：获益者看重职业期望和满意度，受损者则关注过程公平。
Managers' interpretation of and reactions to large-scale organizational change that resulted in a new business unit strategy are examined in one firm. We find differences in the configuration of attitudes that predict support for the strategy, depending upon whether the employees gained or lost power and opportunity as a result of the change. Among “winners,” the strongest predictor of support for the new strategy was positive career expectations and current career satisfaction. Among “losers,” the strongest predictor was belief that people had been treated fairly during the change process.