The Organizational Benefits of Teams
基于1995年澳大利亚工作场所工业关系调查数据，分析了质量圈和自我管理工作组两种团队结构对企业的效益，发现团队结构能提高劳动生产率、减少管理层级和员工流动率，但会降低工业和谐度。
This study presents an analysis of the benefits of two team structures - quality circles and self-managing work groups - for Australian work organizations utilizing the Australian Workplace Industrial Relations Survey for 1995. The analysis indicates that firms with team structures have higher labor productivity, a flatter management structure and reduced employee turnover. The presence of team structures in Australian firms indicates a decrease in industrial harmony. The findings were inconclusive regarding absenteeism and profitability.