How Does Tacit Knowledge Proliferate? An Episode-Based Perspective
提出隐性知识是情节性的、个人化的、不可言传且依赖情境,并认为其扩散源于组织内建设性和协作性的情节构建与关联过程。
Evidence has accrued that tacit knowledge is personal and ineffable as proposed by Polanyi (1958). Proponents of this view do not explain the mechanism responsible for the proliferation of tacit knowledge. This paper introduces a cognitive perspective to the process of tacit knowledge proliferation while maintaining that tacit knowledge is personal, ineffable and context-specific. Three propositions are discussed: tacit knowledge is episodic, thus personal, context-specific and acquired through experience; experience results from the construction or relating of episodes, but does not necessarily result in specifically ‘intended’ tacit knowledge; and the proliferation of tacit knowledge within an organization is the result of a constructive and collaborative process. The crux of this perspective has three assumptions: constructing and relating of tacit knowledge is episodic, constructing new episodes is obligatory upon attention, and relating to past episodes is obligatory upon attention.