The effects of downsizing on labor productivity: The value of showing consideration for employees' morale and welfare in high‐performance work systems
研究了裁员过程中关注员工士气和福利能否提升劳动生产率,尤其对依赖人力资本的高绩效工作系统企业更为重要。
Abstract Although downsizing remains a topic of great interest to scholars and practitioners, little research has examined the link between the process and organizational performance. The current study examines whether organizations showing greater consideration for employees' morale and welfare in the downsizing process experience increased labor productivity. Further, because downsizing diminishes human capital and interferes with an organization's social exchange relationships, we posit that attention to employees' morale and welfare will be particularly important for high‐performance work systems (HPWS) that rely on human capital for competitive advantage. We tested our hypothesis with a sample of organizations that had downsized using survey data matched with secondary data. Results support our prediction that organizations with more extensive HPWS can reduce productivity losses from downsizing by heightening their consideration for employees' morale and welfare. We discuss the implications of these findings. © 2011 Wiley Periodicals, Inc.