THROUGH THE LOOKING GLASS OF A SOCIAL SYSTEM: CROSS‐LEVEL EFFECTS OF HIGH‐PERFORMANCE WORK SYSTEMS ON EMPLOYEES’ ATTITUDES
基于日本76家企业324名管理者和522名员工的数据，研究发现高绩效工作系统通过建立关怀员工的组织氛围，间接提升员工的工作满意度和情感承诺，为理解宏观人力资源实践如何影响微观员工态度提供了新视角。
Drawing on emerging multilevel theorizing in human resources management, we tested a multilevel model of high‐performance work systems (HPWS), using data obtained from 324 managers and 522 employees in 76 Japanese establishments. Results from cross‐level analyses indicated that the relationships between establishment‐level HPWS and employee job satisfaction and affective commitment were fully mediated by establishment‐level concern for employees climate. These results shed new light on the mechanisms through which HPWS impacts employee outcomes and serve to bridge between macro and micro perspectives of human resource management. The research and practice implications of the findings are discussed.