THE JOINT EFFECTS OF CONSCIENTIOUSNESS AND SELF‐LEADERSHIP TRAINING ON EMPLOYEE SELF‐DIRECTED BEHAVIOR IN A SERVICE SETTING
研究考察了责任心与自我领导培训对酒店员工自我导向行为的影响，发现培训对低责任心员工更有效，为员工培训与选拔提供了启示。
This field investigation examined the effects of conscientiousness and self‐leadership training on employee self‐direction. Conscientiousness correlated significantly with supervisor evaluations of self‐direction for employees working in a hotel/resort. Self‐leadership training was then conducted for a group of the employees. Gain score analysis failed to detect an overall effect for training on self‐direction. However, conscientiousness was found to moderate the effect of self‐leadership training in that training group employees who initially scored low on conscientiousness improved their behavior more than their high conscientiousness coworkers. Implications of these findings for the practices of employee training and selection are discussed.