Empowerment: A matter of degree
定义了员工授权，提出了评估授权的流程，并为管理者提供了实施策略，帮助理解授权是什么、如何实施及其收益。
Executive Overview Without question empowerment is THE topic of the day. Articles, books, consultants, and seminars all offer the practicing manager ideas, techniques, methods and reasons to immediately put this new powerful employee motivation/productivity tool to work. Yet, there is still a fair amount of ignorance as to what exactly employee empowerment is, how it might be implemented, and exactly what can be gained through its implementation. In this article we attempt to define empowerment, lay out a process by which it can be assessed, and offer an implementation strategy for managers.