出纳员工作满意度与组织承诺及其与职业取向的关系

Teller Job Satisfaction and Organization Commitment as They Relate to Career Orientations

HUMAN RELATIONS · 1990
被引 33
人大 AFT50ABS 4

中文导读

研究264名银行出纳员发现,不同职业取向的员工对工作特征的需求不同:职业导向者看重决策参与、挑战和晋升,非职业导向者则更重视团队凝聚力和任务导向的管理方式。

Abstract

In a study of 264 bank tellers, different job characteristics were found to be associated with job satisfaction and organization commitment based on career orientation. For career tellers, satisfaction and organization commitment are enhanced by participation in decision making, job challenge, promotion opportunities, and a people-oriented supervisory style. For the non-career-oriented teller, job satisfaction and organization commitment will be affected positively through association in a cohesive, effective work group. Non-career tellers prefer a supervisory style characterized by a task orientation.

人力资源管理组织行为学工作满意度职业取向