分类与认同:eBay上“商业卖家”的身份工作

Categorization and identification: The identity work of ‘business sellers’ on eBay

HUMAN RELATIONS · 2014
被引 43
人大 AABS 4

中文导读

研究eBay上被归类为“商业卖家”的个体如何根据平台对类别的定义来构建自身身份,发现感知差异导致认同、身份工作或去认同等不同路径。

Abstract

This article aims at gaining a better understanding of how, in a market environment, categorized actors construct their identity in relation to the category to which they are assigned. Drawing on extensive fieldwork conducted at eBay, we consider how the newly categorized ‘business sellers’ connected eBay’s framing of the category (categorical framing) to their subjective interpretations of it (categorical self). We find that business sellers perceived varying levels of discrepancy between categorical framing and categorical self, which led them to engage in processes of identification, identity work and disidentification. Based on our findings, we present a framework relating the level of perceived discrepancies to distinctive paths of identification and we draw implications for understanding the interaction of categorization and identification. The framework highlights how feelings of self-enhancement, injustice and alienation intervene in orienting individuals’ paths of identification.

电子商务组织行为身份认同市场分类