反馈回避行为在领导-成员交换与绩效关系中的中介作用

The Mediating Role of Feedback Avoidance Behavior in the LMX—Performance Relationship

GROUP & ORGANIZATION MANAGEMENT · 2009
被引 63
人大 A-ABS 3

中文导读

研究揭示了领导-成员交换关系通过减少员工的反馈回避行为来提升绩效的机制,对理解关系质量如何影响工作表现有重要价值。

Abstract

The literature on leader—member exchange theory (LMX) has consistently demonstrated the positive relationship between member perceptions of the quality of their relationship with the leader and member performance. The process through which relationship quality influences member performance, however, is still not fully understood.The present study provides an explanatory mechanism for this process. Specifically, feedback avoiding behavior, a feedback management strategy used by poor performers to minimize exposure to negative feedback from their leaders, fully mediates the relationship between LMX and member performance. Implications for theory and practice are discussed.

领导-成员交换反馈回避行为员工绩效组织行为学