Doing the Job Well: An Investigation of Pro-Social Rule Breaking
提出并探索了亲社会性违规行为,即员工为促进组织或利益相关者福祉而违反规则的行为。通过访谈和实验发现,这种行为与工作自主性、同事行为和冒险倾向正相关。
This article introduces and explores the construct of pro-social rule breaking. Pro-social rule breaking is rooted in a desire to promote the welfare of the organization or one of its stakeholders. The first two studies used interview data to identify three primary types of pro-social rule breaking: rule breaking to perform one’s responsibilities more efficiently, rule breaking to help a subordinate or colleague, and rule breaking to provide good customer service. A third study used a scenario-based laboratory experiment. It found that the likelihood of pro-social rule breaking was positively related to job autonomy, coworker behavior, and risk-taking propensity.