A Dialogical Approach to Skill and Skilled Activity
提出一种基于对话理论的技能观，结合民族方法学、活动理论和社会建构主义，分析沟通、团队合作等语言技能，并探讨其对组织管理和教学实践的启示。
The focus of this paper is on the nature of the linguistically based skills that are generally thought to be significant at an intra-personal, interpersonal and organizational level of analysis (e.g. communication, teamwork, decision making, critical thinking). The aim is to develop a dialogical account of skill and skilled activity by drawing on ethnomethodology, activity theory and social constructionism. The paper starts by outlining mainstream cognitive and social psychological accounts of skill and skilled activity, and discussing the main problems associated with these accounts. Following this, the dialogical approach is described and put forward as an alternative to mainstream accounts. In the dialogical approach, there is a particular emphasis on the narrative and non-narrative aspects of skill and skilled activity. Implications for organizational practice and teaching practice are then drawn, and these are followed by concluding comments on possible future avenues of research.