The Uncertainty of Knowing: An Analysis of the Nature of Knowledge in a Small Business Context
分析了小企业如何应对不确定性，指出知识是实践中生成的、受内外因素影响的“认知束”，对研究小企业知识管理的学者有参考价值。
Experiencing and coping with uncertainty is common to most small businesses. The knowledge that is generated and applied as a result is a product of and a response to this condition, and so can be considered as knowing in and through practice. A consideration of knowledge as contingent upon unpredictable internal and external factors leads to the identification of multiple types of knowledge-asknowing. As such, knowledge within small businesses can be characterized as contextualized ‘bundles’ of knowing that are shaped by, and in turn shape, the business and the uncertainty of its internal dynamics and external environment.