变革的迷雾:组织中的模糊性与严苛性

The Fog of Change: Opacity and Asperity in Organizations

ADMINISTRATIVE SCIENCE QUARTERLY · 2003
被引 115
人大 A+FT50UTD24ABS 4*

中文导读

研究了组织初始架构变革如何引发后续连锁变革,发现发起者对单元间联系的有限预见(结构模糊性)和文化规范限制(文化严苛性)会延长重组时间、增加成本,并可能带来不利后果。

Abstract

Initial architectural change in organizations often induces other subsequent changes, generating lengthy cascades of changes in subordinate units. This article extends a formal model of cascading organizational change by examining the implications for organizational change of the limited foresight of those who initiate such change about unit interconnections (structural opacity) and the normative restrictiveness imposed on architectural features by organizational culture (cultural asperity). Opacity leads actors to underestimate the lengths of periods of reorganization and the associated costs of change, thereby prompting them unwittingly to undertake changes with adverse consequences. Increased opacity and asperity lengthen the total time that the organization spends reorganizing and the associated opportunity costs; and the expected effect of an architectural change on mortality hazards increases with the intricacy of the organizational design, structural opacity, and the asperity of organizational culture. We illustrate the theory with an interpretation of the 1995 collapse of Baring Brothers Bank.

组织变革组织设计组织文化组织理论