The Influence of Workplace Justice Perceptions on Commercial Driver Turnover Intentions
研究基于程序公正理论，探讨政府强制安装电子记录仪政策如何通过影响商业司机的公正感知，进而改变其离职意向和组织承诺。
Employee retention is a critical and challenging workplace issue including in the U.S. motor carrier industry with its perennially high driver turnover rates. Truck driver retention affects supply chain performance because of its impact on carrier operating safety and the service capacity of the trucking industry. Government authorities exert an influence on truck driver retention via the safety policies, labor policies, and regulations they mandate. A proposed rule requiring electronic on-board recorders of some carrier drivers offers an opportunity to investigate the influence of government policy on driver work intentions. In this study we examine this influence through the lens of procedural justice theory. Drawing on procedural justice literature, we develop a model which examines the procedural justice perceptions of commercial drivers and the subsequent impact on their decision-making behavior, including their organizational and industry intentions to remain or quit.