Organizational Patterns and Work Satisfaction in a Comprehensive Human Service Agency: An Empirical Test
研究详细说明了被认为对人类服务工作者工作满意度有重要影响的组织维度，提出了一个概念框架，聚焦决策模式、绩效指南、人际关系和劳动分工对整体及内在工作满意度的解释力，发现这些因素显著影响工作者满意度。
Specified organizational dimensions hypothesized to bear strongly upon the job satisfaction of human service workers are detailed. A conceptual framework is advanced focusing upon the salience of decision-making modes, performance guides, interpersonal relations, and the division of labor as explanators of both overall and intrinsic work satisfaction. Findings support the proposition that human service workers are affected substantially by these factors.