THE EFFECT OF QUALITY CONTROL REVISIONS ON MIXED STANDARD SCALE RATING ERRORS
研究了混合标准量表评分格式中系统误差率的降低，表明统计分析指导的修订能有效管理绩效评估系统的质量。
Evaluations of performance evaluation ratings conventionally use various psychometric criteria, with reliability being the measure most commonly reported. Rating errors have been attributed to a variety of sources, including the statistical properties of the format or content, ratee performance variability, rater biases, and characteristics of the work setting. This article reports research on error statistics that can be generated using the Mixed Standard Scale (MSS) evaluation format. The reduction of system error rates following revision guided by statistical analysis is a clear indication that the quality control features of this format are useful in the management of performance evaluation systems.